Paw Store Picks – Comfort & Style for Every Cat 🐾
Testimonials
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What if I receive a defective or wrong product?
No worries! If you receive a damaged or incorrect item, we'll send you a replacement at no additional cost. Simply contact us within 14 days and provide a photo of the issue.
Can I return a product if I change my mind?
We do not accept returns for changes of mind. Please make sure to check all product details before placing your order.
How long do I have to request a return?
You can request a return within 60 days only if the item is defective or incorrect. For hygiene reasons, used items cannot be returned.
Do I have to pay for return shipping?
If the product is defective or incorrect, we will cover all return shipping costs. Otherwise, return shipping is not covered.
How long does shipping take?
We offer free shipping across the US with delivery in 3–9 business days . Tracking details are provided once your order is shipped.
Can I cancel my order after placing it?
Orders can only be canceled within the first 2 hours. After that, they are immediately processed for fast delivery.
What if my order doesn't arrive?
If your package hasn't arrived after 10 business days, please contact us. We'll investigate and provide a quick solution or refund if necessary.
How can I contact support?
You can reach us anytime through our [Contact Us] page or by emailing support@pawstorehub.com . We usually reply within 24 hours.